Frequently Asked Questions (FAQs)

How long does delivery take?

Delivery usually takes 5–7 working days across Pakistan.

Can I open my parcel before payment?

No, parcels cannot be opened before payment due to courier policies.

What are the delivery charges?

Delivery fees depend on your location and may vary based on courier and taxes.

Do you offer Cash on Delivery?

Yes, COD is available nationwide.

Can I return an item?

Yes, returns are accepted within 7 days if the product is unused and in its original packaging.

What if I receive a damaged product?

You must report any damage within 48 hours of receiving the parcel for a replacement or refund.

Are prices fixed?

Prices may change without prior notice due to market and tax fluctuations.